website Skip to content

Cart

Your cart is empty

ORDER-CONTRACT PRELIMINARY INFORMATION

You are required to make a Distance Sales Agreement ("Agreement") for the order you place on our electronic commerce site www.miin.com.tr. MIIN LEATHER TEXTILE INDUSTRY AND TRADE LIMITED COMPANY ("MIIN"). Our contact information is as follows (Address: Sümer Mah. Prof. Dr. . Turan Güneş Cad. No:38/2 Zeytinburnu/İSTANBUL, Tel: +90 212 665 91 92, Fax 0 212 665 96 58 E-mail: onlinedestek@miin.com.tr) (Mersis No: 0621-0794-8390 -0001) Regarding the purchase of the goods/services ("Product/Products") subject to order from our Site, which we will hereinafter refer to as WEBSITE, by you, our valued Consumer (including those made through the application on your mobile device), and thus the conclusion of the order-Contract. The technical steps and technical tools for identifying and correcting errors during your information entries are stated on the relevant pages (giving you the opportunity to take action in line with the warning messages you encounter) during your transactions up to this point. There is an error in entering information (data) regarding your order on the WEBSITE. You can continue with the process by correcting it in line with the relevant warning message. It is possible to correct any errors that may occur when entering your payment information in the same way.

You can contact our Customer Services at (90 212 665 91 92) for the information entry lines you notice after the payment process is completed . We do not sell products outside Turkey. If the cargo company that will make the delivery does not have a branch in your location, the product will be delivered to another nearby branch that we will notify. is required.

When the Consumer approves the Agreement, the price and expenses specified on this page for the Product(s) he ordered are collected by the payment method he chose. The Consumer has the right to withdraw from the order and the Agreement within fourteen (14) days from the date of receipt of the Product, without giving any reason and without paying any penalty. However, there is no legal right of withdrawal in contracts regarding certain legally certain goods/services, even if they have not been used/used. You can see the goods and services in question (*) below .

In cases where there is a right of withdrawal by law, the Consumer is responsible by law for changes and deteriorations that occur because the goods are not used in accordance with its operation, technical specifications and usage instructions within the withdrawal period , and therefore may lose the right of withdrawal regarding the Product. We have the right to make a discount up to the change / deterioration. In case of withdrawal, the relevant Product must be returned within a maximum of ten (10) days; It is possible for it to be sent to us free of charge from our contracted cargo company Yurtiçi Cargo (which has delivered the Product to the Consumer or another nearby) branch. Clear notification of withdrawal can be sent to the Seller or Intermediary Service Provider via the Create Refund Request option in the "My Orders" section of the website. After receiving the Consumer's notice of withdrawal, the Seller or Intermediary Service Provider provides confirmation information to the Consumer that the notice has been received. If this right is exercised, in addition to the aforementioned notice of withdrawal, returning the sample of the cargo delivery report stating that the Product was sent to us and the original delivery note/invoice (in accordance with the tax legislation), issuance of a return invoice for Product returns whose invoices are issued in the name of institutions, as well as the box and packaging of the Products to be returned. It must be delivered to us complete and undamaged, along with its standard accessories, if any.

In cases where the right of withdrawal is not provided for by law, the right of withdrawal cannot be exercised, and in cases where this right is not exercised properly or on time, the Consumer loses his right of withdrawal.

Provided that the above-mentioned requirements are fulfilled by the Consumer in a timely and proper manner , within 14 days from the date on which the notice of withdrawal reaches our Company, the Product price and the delivery costs of the Product, if any, will be refunded to the Consumer in accordance with the payment instrument used when purchasing the Product. However, in cases where the right of withdrawal is exercised, the refund of delivery costs is made upon exercising the right of withdrawal for this product in an order with a single product, and upon exercising the right of withdrawal for all products in an order containing more than one product. When a purchase involving more than one product is made under any campaign/promotion/advantage for which no delivery fee is charged, exercising the right of withdrawal for some of these products excludes the purchase from the scope of the campaign/promotion/advantage benefited from (for example, in purchases of a certain volume in terms of products or fees). If some of the products in the purchase made using a campaign stating that no delivery fee will be charged are returned by using the right of withdrawal, the delivery fee will be deducted from the refund to be made to the Consumer. Likewise, when the right of withdrawal is exercised for some of the orders containing more than one product by taking advantage of a discount/campaign for products or fees, if the shopping volume exceeds the scope required to benefit from the discount, this discount will be deducted from the refund to be made to the Consumer. If the consumer has benefited from a benefit such as a gift voucher or discount code/coupon in the purchase for which he/she exercises his/her right of withdrawal, this amount will also be deducted from the amount to be refunded. As a result of an order for which the right of withdrawal has been exercised for all or part of the order, if the purchase for which a promotion, gift voucher, discount code or coupon or similar right has been earned is out of the scope specified for gaining promotion, gift voucher, discount code or coupon and similar rights. Promotions, gift vouchers, discount codes or coupons and similar rights earned by the Consumer will be cancelled. In cases where the right of withdrawal is exercised, if the deduction from the amount to be refunded to the Consumer exceeds the refund amount, the balance amount will be collected from the payment instrument used by the Consumer for his shopping.

These provisions apply exactly in cases where the right of withdrawal is exercised, as well as in all other cases where product returns are required, except for defective products . In cases of legal withdrawal and other order-contract cancellations, our Company will not be entitled to any discounts, etc. from the Consumer on the payment of the product price and/or earned on the WEBSITE. Contractual and legal rights and obligations, including collection-setoff rights valid for the monetary values ​​of all kinds of reward points etc. used for the purpose, are also available and reserved. (*) Goods and services for which the right of withdrawal cannot be exercised by law: a) Goods prepared in line with the Consumer's special requests or his personal needs (those made special to the person/personal needs by making changes/additions , imported/supplied from within the country or abroad based on the BUYER's order including special Products) b) cosmetics etc. and chocolate etc. goods that are perishable or may expire quickly, such as foodstuffs ; c) cosmetics, swimwear, underwear, etc. Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and whose return is not suitable for health and hygiene d) goods that are mixed with other products after delivery and cannot be separated due to their nature e) books whose protective elements such as packaging, tape, seal, package have been opened , CD, DVD, audio and video recordings, software, etc. All kinds of digital content products and computer consumables;

  1. vi) all services performed instantly in the electronic environment and all kinds of intangible goods delivered instantly to the consumer f) goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller or provider g) periodicals such as newspapers and magazines, except those provided within the scope of the subscription agreement publications h) accommodation, goods transportation, car rental, food and beverage supply, leisure time services for entertainment or recreation purposes that must be carried out on a certain date or period, i) services that are started to be performed within the right of withdrawal period with the approval of the BUYER, and j) in general Other goods and services that are considered outside the scope of distance sales in accordance with the relevant legislation and cases where the BUYER purchases for commercial/professional purposes. The current rules and conditions applicable to our Company and the Consumer regarding transaction security, protection and confidentiality of information, processing-use and commercial electronic communications on the WEBSITE are presented below for your information. The consumer can consult our Company on these matters at any time via the specified communication tools.

Our company is a member of Istanbul Chamber of Commerce (ITO), and the electronic contact information where you can obtain ITO's rules of professional conduct is as follows: (www.ito.org.tr, Phone: 444 0 486). After you accept the above-below information and the Agreement by approving it on the WEBSITE, we will send all of these to your e-mail (mail) address you specified with your order confirmation, so you can always access it by saving it on your device, within the framework of the relevant laws and for a maximum of three years. They will be kept in their systems.

OTHER PRELIMINARY INFORMATION

SALES PERSON

Title: MIİN LEATHER TEXTILE INDUSTRY AND TRADE LIMITED COMPANY

Address: Sümer Mah. Prof. Dr. Turan Güneş Cad. No:38/2

Zeytinburnu/ISTANBUL

Email: onlinedestek@miin.com.tr

Phone: 90 212 665 91 92

Mersis Number: 0621-0794-8390-0001

Tax Number: 6210794839

BUYER

Name, Surname / Title: ……..

Address:

Telephone :

Email :

ORDER-CONTRACT PRODUCT/SERVICE, PRICE, PAYMENT AND DELIVERY INFORMATION

Delivery Information , including the Type and Type, Quantity, Brand/Model/Color, Unit Price(s), Sales Price and Payment (collection) Information of the products (goods/services) and the delivery location notified by the BUYER, are as stated below. If the cargo company that will make the delivery does not have a branch in the Consumer's location, the Consumer must pick up the delivery from another nearby branch to be notified by the SELLER (Necessary information in this regard will be given to the Consumer by e-mail/mail, SMS or telephone). Other rules regarding delivery are stated below .

  • Product/Service Description Price
  • ORDER PAYMENT TOTAL (VAT included)
  • Payment method
  • Card number
  • Delivery Information
  • Delivery address :
  • Person to be delivered:
  • Delivery Time (Estimated Delivery to Cargo):
  • Billing Information
  • Billing address :
  • Telephone :
  • Email :

BUYER can call 0 212 665 91 92 Customer Services free of charge to get information about their orders and submit their complaints and send a written notification to onlinedestek@miin.com.tr e-mail address. The Product subject to the order is delivered to the Consumer/to the third party/organization at the address above, on the basis specified below, provided that the legal 30-day period is not exceeded. SELLER sends and delivers the Products through the contracted cargo company . If this cargo company does not have a branch in the Consumer's location, the Consumer must receive the Product from another nearby branch of the cargo company notified by the SELLER .

Products in stock are delivered to the cargo company to be delivered to the person and address specified by the CONSUMER during the order, within seven (7) days at the latest from the order date . Cargo Companies deliver the shipments received from the SELLER to the BUYERS within an average of 2 (two) business days under normal conditions, depending on their distance.

In general and unless expressly stated otherwise, delivery costs (shipping fee, etc.) belong to the Consumer. The SELLER may not reflect all or part of the delivery costs in question to the Consumer, depending on the campaigns it runs at the time of sale and whose terms are announced on the WEBSITE .

If the Consumer is not personally present at the address at the time of delivery of the products and the people at the address do not accept the delivery, the SELLER will be deemed to have fulfilled its obligation in this regard . If there is no one at the address to receive the delivery, it is the Consumer's responsibility to follow up and ensure the shipment of the products by contacting the cargo company. If the product is to be delivered to a person/organization other than the Consumer, the SELLER cannot be held responsible if this person/organization is not present at the address or does not accept the delivery. In these cases, any damages resulting from the Consumer's late receipt of the Product and the expenses incurred due to the Product waiting in the cargo company and/or returning the cargo to the SELLER, also belong to the Consumer.

Each person who will receive the Product is responsible for checking it upon receipt and, if he sees a problem with the Product caused by the cargo, not accepting the Product and keeping a report with the cargo company official. Otherwise, the SELLER will not accept any liability . The Consumer must have paid the sales price in full, including expenses, before receiving the Product . In cash sales, if the Product price is not paid in full to the SELLER before delivery, and in installment sales, if the due installment amount is not paid, the SELLER may unilaterally cancel the contract and not deliver the Product.

If, for any reason after the delivery of the product, the Bank/financial institution to which the credit card was used does not pay the price of the Product to the SELLER or requests a refund of the price paid, the Product will be returned to the SELLER by the Consumer within 3 days at the latest . If the non-payment of the product price is due to an unfair instruction or objection of the Consumer to the Bank, or a fault or negligence, the shipping costs will be covered by the Consumer. All other contractual and legal rights of the SELLER, including tracking that it will receive the Product price without accepting the return, are reserved separately and in any case.

In order to avoid any hesitation; In cases where the Consumer pays the sales price with a credit card, installment card, etc. obtained from banks (including financial institutions), all the facilities provided by these cards are credit and/or installment payment opportunities provided directly by the card issuer ; Product sales that take place within this framework and for which the SELLER collects the price all at once or gradually are not credit or installment sales for the parties of this Agreement, they are cash sales. The SELLER's legal rights in cases where sales are legally considered to be installment sales (including the rights to terminate the contract in case the installments are not paid and/or demand payment of the entire remaining debt together with default interest) are available and reserved within the framework of the relevant legislation. In case of default by the Consumer, default interest is applied at the monthly rate as stipulated by the applicable laws .

Delivery of the Product to the Consumer within the legal maximum period of 30 days is considered timely delivery. If it cannot be delivered within the legal maximum period of 30 days due to extraordinary circumstances other than normal sales/delivery conditions (such as adverse weather conditions, heavy traffic, earthquake, flood, fire), the SELLER will notify the Consumer regarding the delivery by contacting the available contact information. . In this case, the Consumer can cancel the order, order a similar product or wait until the emergency situation is over. If the SELLER thinks that the performance of the goods/service has become impossible, the Seller or the Intermediary Service Provider, in case the Seller or the Intermediary Service Provider collects the price on behalf of the Seller , notifies the Consumer within 3 (three) days from the date of learning of this situation. In this case, the paid price and documents, if any, are returned to the Consumer within 14 (fourteen) days .

If it is understood that the SELLER cannot supply the Product subject to the Contract, it can supply another good/service of equal quality and price, provided that it informs the Consumer clearly and through one of the same means within three (3) days from the date of learning of this situation and obtains its verbal/written approval. and is thus deemed to have fulfilled its commitment regarding the Agreement. The consumer is free in all respects to give or not give the approval in question, and in cases where he does not give approval, the contractual-legal provisions regarding order cancellation (termination of the Agreement) apply.

SPECIAL CONDITIONS TO APPLY WHEN THE CONSUMER EARNS REWARD POINTS WHILE PURCHASING THE PRODUCT SUBJECT TO THE ORDER-CONTRACT AND/OR MAKES PAYMENT TO THE SELLER USING REWARD POINTS

Between an organization that provides reward points etc. and the Consumer and the SELLER, the reward points can be used as discounts on purchases from the WEBSITE of the SELLER, etc. In the presence of a current agreement-contract that allows the SELLER to provide , in accordance with the SELLER's said agreement and also his contract with the said organization , if the Consumer has earned such a reward point due to the purchase of this order-Contract, he/ she may withdraw from this Agreement and otherwise. In cases where a refund to the Consumer is required upon termination/order cancellation, the amount (monetary value) of reward points, gifts and similar earned by the Consumer through the purchase subject to this Agreement will be refunded from the Consumer.

Like; Unless a different method is stipulated in the SELLER's agreement with the relevant organization , if the Consumer has sufficient other reward points (except the reward points earned with this purchase) at the said organization-system, first of all, those reward points will be collected, if not, the SELLER It is done by deducting (offsetting) the amount in cash from the amount to be refunded to the Consumer .

In the purchase of the Product subject to this Agreement, the payment made by the Consumer to the SELLER may be partially/fully made by reward points, etc. In cases where the price of the Product purchased is refunded to the Consumer, the reward points and similar points used by the Consumer at the SELLER while purchasing the Product on the WEBSITE, unless the SELLER has a different agreement with the relevant organization. , can be refunded to the Consumer (again as points).

As a general rule, in cases where unfair reward point acquisition or use by the Consumer is detected in any way , the monetary value-amount of the reward points in question may be collected by the SELLER from the Consumer (by credit card, cash and other legal methods ). This provision is also valid for the cost of goods given as gifts to the Consumer by the SELLER as a result of the application of such a system. Other matters related to the acquisition and use of reward points and similar transactions are subject to the provisions of the agreements-contracts between the organization in question and the Consumer and the SELLER, and in relevant cases, the SELLER may exercise all certain rights-powers before the Consumer and the organization both herein and in the aforementioned agreements-agreements . It can also carry out the relevant transactions on behalf and/or on behalf of the specified organization and/or other workplaces in the same system. Reward points, gift certificates, etc. earned from or used by the SELLER. Cash money requests are not accepted under any circumstances. SELLER does not accept any liability for disputes between the Consumer and the above-mentioned organizations and any material, legal, financial and non-financial consequences thereof; The above provisions are valid and reserved. The above provisions, if any, also apply comparatively to the earning and use of reward points obtained by the Consumer directly from the SELLER .

The Consumer (in other words, BUYER) who earns reward points from the WEBSITE/SELLER or uses reward points etc. in payments to the SELLER is deemed to have accepted the above special conditions.

RULES REGARDING SECURITY-PRIVACY, PERSONAL INFORMATION, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL PROPERTY PROPERTY

The privacy rules-policy and conditions, the current principles of which are stated below, apply to the protection, confidentiality, processing-use, communications and other matters of information on the WEBSITE .

Necessary precautions for the security of the information and transactions entered by the consumer on the WEBSITE have been taken within the SELLER's own system infrastructure, within today's technical possibilities, according to the nature of the information and transaction. However, since the information in question is entered from the Consumer's device, it is the Consumer's responsibility to take the necessary precautions, including those regarding viruses and similar harmful applications, to ensure that they are protected by the Consumer and cannot be accessed by unauthorized persons. The SELLER uses the information obtained during the Consumer's membership and shopping on the WEBSITE for all kinds of information, advertising-promotion, promotion, sales, marketing, store card, credit card and membership applications within the group companies it is involved in, and electronic and other commercial-social For communications, they can be recorded indefinitely or for a period to be determined by the specified ones and their successors , stored in printed/magnetic archives, updated when deemed necessary, shared, transferred, transferred, used and processed in other ways. These data may also be forwarded to the relevant Authorities and Courts when required by law. The consumer consents and allows the use, sharing and processing of his/her existing and new personal and non-personal information in accordance with the legislation on the protection of personal data and electronic commerce legislation within the scope above and the making of commercial and non-commercial electronic communications and other communications.

The consumer can stop data use, processing and/or communications at any time by legally contacting the SELLER through the specified communication channels . According to the Consumer's clear notification on this matter, personal data processing and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, other than what is legally required and/or possible to be preserved , will be deleted from the data recording system or anonymized so that his identity cannot be determined . If the consumer wishes , he/she can object to the emergence of a result against himself/herself by transactions related to the processing of his/her personal data, the persons to whom it is transferred , correcting it if it is incomplete or inaccurate , notifying the corrected information to the relevant third parties, deleting or destroying the data, analyzing it with automatic systems , You can always contact the SELLER and get information on issues such as compensation in case of damage due to processing . Applications and requests regarding these matters will be fulfilled within the legal maximum periods or may not be accepted after the legal justification is explained to the party. Regarding all kinds of information and content of the WEBSITE and their arrangement, revision and partial/full use; According to the SELLER's agreement, except for those belonging to other third parties ; All intellectual-industrial rights and property rights belong to the SELLER.

SELLER reserves the right to make any changes it may deem necessary regarding the above issues ; These changes become valid as soon as they are announced by the SELLER on the WEBSITE or other appropriate methods . Other sites accessed from the WEBSITE have their own privacy-security policies and terms of use, and the SELLER is not responsible for any disputes that may arise and their negative consequences.

SOME OTHER ISSUES

In order cancellations and contract terminations, including contractual and legal withdrawals, if the Product price has been collected, it will be returned to the Consumer within a maximum of 14 days, in accordance with the vehicle for which the Product price was paid. For example, in credit card payments, the refund is made by refunding the Consumer's credit card and the Product amount is returned to the relevant bank within the same period after the order is canceled by the Consumer; Since the reflection of this amount to the Consumer's accounts after the refund of this amount to the bank is made by the SELLER is entirely related to the bank transaction process, the SELLER is not responsible in any way for possible delays due to reasons beyond its discretion (banks' process of reflecting the refund to the Consumer's account can usually take up to three weeks). The SELLER has and reserves the right to set off, discount and deduct, arising from the Contract and the law, and in cases where this is not sufficient, the right to collect the amount to be refunded to the Consumer. Consumer legal rights are also available and valid in cases where the Contract is terminated by the Consumer due to the SELLER's failure to perform.

The Consumer may notify the SELLER or Intermediary Service Provider of their requests and complaints regarding the product and sales, verbally or in writing, by reaching them through the communication channels specified above. As a SELLER, we are responsible for all kinds of applications and justified demands-complaints of our consumer customers.

We will be pleased to meet you. If it is not possible to reach a solution in this way, the Consumer may, if he wishes, appeal to the Provincial and District Consumer Arbitration Committees in his or the SELLER's place of residence (where the residence is located) within the monetary limits determined and announced every year by the Ministry of Customs and Trade, and in cases exceeding the limits, the Consumer Can apply to the courts. The consumer accepts this agreement, which, if approved, will form an integral part of the Distance Selling Agreement.

With the Preliminary Information, you are informed about all matters including the basic features of the Product(s) subject to sale, sales price, payment method, delivery procedures and right of withdrawal, personal information-electronic communication and reward points conditions. All explanations and information in this Order-Contract Preliminary Information are valid as of the moment the Consumer approves them on the WEBSITE, and if accepted , they are applied as binding together with the Distance Selling Agreement between the SELLER and the Consumer (BUYER). Product/Service Description Price Shipping Fee …. TL