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FREE SHIPPING AND RETURN

For online shopping via www.miin.com.tr, your orders over 750 TL will be shipped free of charge via Yurtiçi Kargo. Products you purchased from www.miin.com.tr …. It is delivered to the cargo within business days . Please check your shipping address before placing your order .

In accordance with the relevant legislation; By service providers (postal-cargo companies) during the delivery of postal items to the recipient; As a minimum; The name-surname, TR identity number (passport number for foreign nationals, the number of an equivalent document with international validity or the document number used to identify the identity issued by the competent authorities of the Republic of Turkey) of the recipient are recorded and kept confidential for at least two years in order to be presented to the relevant authorities when necessary. is stored. If the recipient does not want to provide identification information, the shipment is not delivered and is returned to the sender.

Free Return Shipping: If you want to return the product you purchased, within the invoice date… You can create a return request on the My Account > My Orders page and send it free of charge as long as you send it in accordance with the return shipping method .

RETURN CONDITIONS

Right to Return Within 30 Days: You can return the products you want to return together with the product within….days from the date you received the order by filling out the return form (on the back of your invoice) . In order for products to be returned, they must comply with the return conditions.

Free Return Right: If you send the products you want to return by creating a return request from the My Account > My Orders page, you will not pay shipping fees .

Return Arrival Notification: You will be notified by e-mail when your return reaches us.

Refund: After your return reaches the relevant warehouse, it is checked whether it meets the return conditions and the refund process for the products that are suitable for return is completed within 3 business days. When your return process is completed by MIIN, you will be notified by e-mail. After this stage, the time it takes for the refund to be reflected in your account varies depending on bank processes. You can track your refunds by contacting your bank .

For support, you can send an e-mail to onlinedestek@miin.com.tr or call the Customer Relations Line at +90 212 665 91 92.